fbajee is committed to providing a safe, fair, and transparent gambling environment for all players in Bangladesh. We believe that gaming should always remain an enjoyable leisure activity — never a source of financial stress or personal harm. Our responsible gaming tools are here to help you stay in control.
We have built a suite of tools and policies that put you — the player — firmly in control of your gambling experience at all times.
Set a daily, weekly, or monthly cap on how much you can deposit into your fbajee account. Once a limit is in place, it takes effect immediately for reductions and after a 24-hour cooling-off period for increases — giving you genuine financial control rather than a cosmetic one.
Define the maximum amount you are comfortable losing over a set period. When your loss limit is reached, fbajee will suspend further wagering activity for the remainder of that period, protecting you from chasing losses in the heat of the moment.
Set a maximum session length and receive an on-screen reminder when you are approaching or have reached that limit. Taking regular breaks is one of the most effective habits a responsible player can build into their gaming routine.
Need a short break? A time-out lets you temporarily suspend your fbajee account for a period of your choosing — from 24 hours up to 6 weeks. During a time-out, you cannot log in, deposit, or place any bets. The restriction lifts automatically at the end of the chosen period.
If you feel that gambling is no longer something you can enjoy responsibly, you may request a self-exclusion of 6 months, 1 year, 3 years, or 5 years, or a permanent exclusion with no end date. Self-exclusion takes effect within 24 hours of your request and cannot be reversed during the chosen period.
View a full history of your deposits, withdrawals, bets placed, and net gaming result at any time via your account dashboard. Regularly reviewing your activity helps you stay aware of your actual spend and maintain an honest picture of your gambling behaviour.
All responsible gaming tools on the fbajee platform are available directly from your account settings — no need to contact support for most features.
Limit reductions and self-exclusion requests take effect immediately or within a very short period. Limit increases are subject to a mandatory 24-hour reflection period before they become active. This is intentional — it gives you time to reconsider a decision made impulsively.
Access the fbajee platform and sign in with your registered mobile number and password. Make sure you are on the official fbajee.vu website before entering your credentials.
Account AccessNavigate to the "My Account" or "Settings" section from your player dashboard. Responsible gaming tools are grouped under the "Player Safety" or "Responsible Gaming" tab.
Settings PanelSelect from deposit limits, loss limits, session time limits, time-out, self-exclusion, or reality check frequency. Each tool has a dedicated configuration screen with clear English instructions.
ConfigurationReview the details of the limit or exclusion you are about to set, then confirm. For self-exclusion, you will receive a confirmation message. For limit increases, a 24-hour delay applies before activation.
ConfirmationProblem gambling can develop gradually and is not always obvious to the person experiencing it. Being honest with yourself about the warning signs is the first and most important step toward seeking help.
Ask yourself the following questions honestly. If you answer "yes" to two or more, we strongly encourage you to use fbajee's self-exclusion tool or to reach out to a problem gambling support service.
fbajee's responsible gaming programme is built on the principle that player wellbeing always takes precedence over short-term commercial gain. We do not target or market to individuals who have registered a self-exclusion, and we actively monitor account activity for behavioural patterns that may indicate a player is experiencing difficulties.
All games hosted on the fbajee platform use certified Random Number Generator (RNG) technology, independently tested by third-party laboratories to ensure fair outcomes. Players can trust that the results of every spin, hand, and bet are statistically random and free from manipulation.
Our customer support team is trained to identify and respond sensitively to players who may be showing signs of problem gambling. If a support agent has a concern about a player's welfare, they are empowered to escalate the case to our dedicated responsible gaming team without delay.
fbajee takes its duty of care toward vulnerable players seriously. In addition to the player-activated tools described above, our platform includes system-level safeguards designed to identify and support players who may be at risk.
One of the most important principles of responsible gambling is understanding that casino games and sports betting are forms of entertainment — they are not reliable methods of generating income or solving financial problems. The house edge built into all casino games means that over a large number of bets, the platform will always have a statistical advantage. This does not mean individual players cannot win; it means that gambling should never be approached as a financial strategy.
Before you deposit at fbajee, we recommend you decide in advance the maximum amount you are willing to spend during a session and treat it as the cost of your entertainment — just as you would a cinema ticket or a meal out. If you reach that amount, stop. Do not attempt to win it back. The next session is a fresh start, not a continuation of the previous one.
Set a time limit for each session as well as a financial one. It is easy to lose track of time while playing, particularly when using live dealer games or engaging in an exciting cricket betting event like a BPL or T20 match. fbajee's session reminder tools are specifically designed to help you stay aware of how long you have been playing.
If you are concerned about your own gambling or that of someone close to you, help is available. Reach out to fbajee directly or contact one of the support resources below.
Our dedicated responsible gaming team is available around the clock, every day of the year. Contact us to activate a self-exclusion, set a deposit limit, or discuss any concerns about your account.
[email protected](Plain text — not a clickable link. Available 24/7, Bangladesh Standard Time UTC+6)
Bangladesh's national mental health helpline provides free, confidential support for individuals experiencing emotional distress, anxiety, or addictive behaviours. Calls are free of charge.
16789(National helpline number — Bangladesh. Plain text only, not a clickable link.)
Sometimes the most powerful first step is simply talking to a friend, family member, or community leader about what you are experiencing. Problem gambling thrives in silence. Breaking that silence is an act of strength, not weakness.
Reach Out Today(Speak with a trusted person in your life — no referral needed.)
If gambling stops being fun and starts feeling like an obligation, a way to escape problems, or a financial strategy, those are clear signs that it is time to take a break. fbajee's tools are here to help you do that — quickly, privately, and without judgment. Your wellbeing is more important than any game. Please reach out to our team at [email protected] if you need assistance activating any of the protective tools described on this page.
Responsible gaming is the foundation of everything we do. When you are ready to enjoy the fbajee platform — cricket betting, live casino, slots, and more — do so within limits that keep the experience enjoyable.