At fbajee, your privacy matters. This Privacy Policy explains exactly what personal data we collect when you use the fbajee platform, how that data is used, who it may be shared with, how it is protected, and what rights you hold over your own information. We are committed to handling your personal data transparently, responsibly, and in accordance with sound data protection principles.
A summary of the key principles that underpin fbajee's approach to data privacy. The full legal detail for each area is set out in the numbered policy sections below.
fbajee collects only the personal data that is genuinely necessary to operate your account, process payments, verify your identity, and keep your account secure. We do not collect data speculatively or for purposes unrelated to the fbajee service.
fbajee does not sell, rent, or trade your personal data to third parties for marketing or any other commercial purpose. Your data is used exclusively to operate and improve the fbajee service and to meet legal and regulatory obligations.
All data transmitted between your device and fbajee is protected by 256-bit SSL/TLS encryption. Account data is stored on secured servers with access controls, regular security audits, and intrusion detection systems in place.
You have the right to access the personal data fbajee holds about you, to correct inaccuracies, and to request deletion of your data where there is no lawful reason for us to retain it. Requests can be submitted to our support team at any time.
fbajee retains personal data only for as long as necessary to fulfil the purpose for which it was collected or to meet our legal obligations. Once a retention period expires, data is securely deleted or anonymised in line with our internal data lifecycle policy.
When material changes are made to this Privacy Policy, fbajee will update the effective date at the top of this page and, where the change affects your rights in a meaningful way, will notify registered players via their account email address before the change takes effect.
fbajee operates the online casino and sports betting platform accessible at fbajee.vu. In the context of this Privacy Policy, references to "fbajee", "we", "us", or "our" refer to the platform operator responsible for the collection and processing of personal data submitted by players and visitors to fbajee.vu.
This Privacy Policy applies to all personal data collected through the fbajee website, account registration process, payment and verification flows, customer support interactions, and any other channel through which a player or site visitor provides information to fbajee.
If you have any questions about how your data is handled, or wish to exercise any of the rights described in this policy, you may contact the fbajee data team at [email protected]. Email addresses are provided as plain text only and are not clickable links.
fbajee collects personal data from players and site visitors through a number of routes. The categories of data we collect, and the context in which each category is collected, are described below.
When you create an fbajee account, we collect the information you provide during the registration process. This typically includes your full name, date of birth, mobile phone number, and the details of your preferred mobile banking account (such as your bKash or Nagad registered number). This data is required to open and maintain your account.
As part of our Know Your Customer (KYC) process, we may request identity documents such as your National ID card, passport, or driving licence, as well as proof of your registered payment method. We collect these documents to verify your identity, confirm your age, and ensure the security of your account and funds.
We record all financial transactions on your fbajee account, including deposit amounts, withdrawal requests, bonus allocations, wager history, and win or loss records. This data is necessary for account management, payment processing, and financial compliance.
When you access the fbajee platform, our servers automatically record certain technical information. This includes your IP address, browser type and version, operating system, device type, referring URL, pages visited, session duration, and interaction events within the platform. This data is used for security monitoring, fraud detection, and platform performance optimisation.
If you contact fbajee's customer support team, we retain a record of that correspondence, including the content of your messages, the date and time of contact, and any resolutions provided. This data is used to manage your support case and improve the quality of our customer service.
Where you use fbajee's responsible gaming tools — such as setting deposit limits, loss limits, session reminders, or requesting self-exclusion — we record those preferences and the dates on which they were applied. This data is processed exclusively for the purpose of enforcing your chosen protections and is treated with a high degree of sensitivity.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, DOB, mobile number, bKash/Nagad number | Account creation and management |
| Verification Data | National ID, passport, proof of payment method | KYC, age verification, fraud prevention |
| Transaction Data | Deposits, withdrawals, bet history, bonus records | Payment processing, financial compliance |
| Usage and Technical Data | IP address, browser, device, session data | Security, fraud detection, performance |
| Communications Data | Support tickets, chat transcripts, emails | Support case management, quality assurance |
| Responsible Gaming Data | Deposit limits, self-exclusion records | Player protection enforcement |
fbajee uses the personal data it collects for the following purposes. We do not use your data for any purpose that is incompatible with the purposes listed here.
fbajee processes your personal data on one or more of the following legal bases, depending on the category of data and the purpose for which it is used:
The majority of the data processing described in this policy is necessary for fbajee to perform the contract it holds with you as a registered player. This includes processing your registration data, transaction data, and verification data. Without this processing, fbajee would be unable to operate your account or fulfil your deposit and withdrawal requests.
fbajee processes certain technical and usage data on the basis of its legitimate interests in maintaining the security of the platform, detecting and preventing fraud, and improving the quality of the service offered to players. Where we rely on this basis, we have assessed that our interests are not overridden by your fundamental rights and freedoms.
In some circumstances, fbajee is required to process personal data to comply with a legal obligation, such as retaining transaction records for a defined period for financial compliance purposes or responding to a lawful data request from a competent authority.
Where fbajee processes personal data on the basis of your consent — for example, for any optional communications or analytics that go beyond what is strictly necessary — you may withdraw that consent at any time by contacting us at [email protected]. Withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal.
fbajee does not sell, rent, or trade your personal data to any third party. We may share your data with the following categories of recipients, and only to the extent strictly necessary for the purpose stated:
To execute your deposits and withdrawals, fbajee shares the minimum necessary transaction data with mobile banking providers including bKash, Nagad, Rocket, and Upay, and with banking partners including Dutch-Bangla Bank, BRAC Bank, and City Bank. This data is shared solely to facilitate the specific transaction you have initiated and is not used by those providers for any other purpose.
fbajee operates casino games provided by third-party game studios including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. To enable you to play these games, a session token and anonymised player identifier are shared with the relevant game provider. No personally identifiable information beyond what is technically necessary for game session management is shared with game providers.
Where fbajee uses a third-party service provider to assist with KYC or identity document verification, your verification documents and the data extracted from them may be shared with that provider. fbajee selects verification partners that operate under strict data processing agreements and data minimisation obligations.
fbajee may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by law, by court order, or where disclosure is necessary to protect the rights, property, or safety of fbajee, its players, or third parties.
In the event that fbajee undergoes a merger, acquisition, or sale of all or substantially all of its assets, player personal data may be transferred to the acquiring entity as part of that transaction. Affected players will be notified of any such transfer and of any change in the data controller responsible for their information.
The fbajee website uses cookies and similar tracking technologies to operate the platform, remember your session, and gather anonymised usage analytics. The categories of cookies used by fbajee are described below.
Essential cookies are strictly necessary for the fbajee platform to function. They maintain your login session, remember your account preferences, and ensure the security of your connection. Essential cookies cannot be disabled without preventing you from using the platform.
fbajee uses analytics cookies to collect aggregated, anonymised data about how players navigate and use the platform. This data helps us identify which features are most used, where players encounter difficulties, and how the platform can be improved. Analytics data is not linked to individually identifiable player profiles.
Security cookies are used to detect and prevent fraudulent activity, bot traffic, and account takeover attempts. They record signals such as device fingerprint and interaction patterns that help fbajee's security systems distinguish genuine player sessions from automated or malicious access.
You may manage non-essential cookie preferences through your browser settings. Most modern browsers allow you to view, block, or delete cookies stored by websites you visit. Please note that disabling certain cookie categories may affect the functionality of the fbajee platform. Detailed instructions for managing cookies in major browsers are available in your browser's help documentation.
fbajee employs industry-standard technical and organisational security measures to protect the personal data it holds against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place include:
In the event of a personal data breach that is likely to result in a risk to your rights or freedoms, fbajee will notify affected players without undue delay and provide clear information about the nature of the breach, the data affected, and the steps being taken to address it.
fbajee retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable law or regulatory obligation. The standard retention periods applied to each category of player data are outlined below.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal compliance, dispute resolution |
| Identity verification documents | Duration of account + 5 years after closure | KYC and anti-money laundering obligations |
| Transaction records | 7 years from the date of each transaction | Financial record-keeping obligations |
| Support communications | 3 years from resolution of the support case | Quality assurance, dispute evidence |
| Responsible gaming records | Duration of exclusion + 5 years | Player protection enforcement |
| Technical and usage logs | 13 months from the date of collection | Security monitoring, fraud detection |
At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is applied, the resulting anonymised dataset no longer constitutes personal data and may be retained for analytical purposes without limit.
As a player on the fbajee platform, you hold a number of rights in relation to your personal data. fbajee is committed to honouring these rights promptly and without creating unnecessary barriers. To exercise any of the rights below, please contact us at [email protected] with the subject line "Data Rights Request" and a description of the specific right you wish to exercise.
You have the right to request a copy of the personal data fbajee holds about you. Upon a verified access request, fbajee will provide a summary of the data held, the purposes for which it is processed, the categories of recipients with whom it has been shared, and the applicable retention period. We will respond to access requests within 30 days.
If any personal data fbajee holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Where the inaccuracy affects your ability to make or receive payments, fbajee will treat rectification requests with the highest priority.
You have the right to request deletion of your personal data where fbajee no longer has a lawful basis for retaining it, where you have withdrawn consent on which processing was based, or where the data has been processed unlawfully. Note that fbajee is required to retain certain categories of data — particularly transaction records and verification documents — for defined periods under applicable law, and erasure of such data cannot be fulfilled until the mandatory retention period has expired.
You may request that fbajee restricts its processing of your personal data in circumstances where you contest the accuracy of the data, where you have objected to processing and a determination is pending, or where you require the data to be retained for legal proceedings even though fbajee no longer needs it.
Where processing is based on your consent or on the performance of a contract and is carried out by automated means, you have the right to receive the personal data you have provided to fbajee in a structured, commonly used, machine-readable format.
You have the right to object to processing of your personal data where that processing is based on fbajee's legitimate interests. Where you raise an objection, fbajee will cease the relevant processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is necessary for the establishment, exercise, or defence of legal claims.
The fbajee platform is strictly for adults aged 18 years and above. fbajee does not knowingly collect or process personal data from individuals under the age of 18. Age verification is a mandatory step in the fbajee account registration and KYC process, and accounts found to be held by individuals under 18 will be closed immediately with any balance returned to the verified payment method on file.
If you believe that a minor has registered on the fbajee platform or has accessed the platform without authorisation, please notify us immediately at [email protected]. fbajee will investigate all such reports promptly and take appropriate action, including permanent closure of the account and deletion of all associated personal data in accordance with this policy.
The fbajee platform may contain references to game providers, payment partners, and other third parties. This Privacy Policy applies solely to data processed by fbajee in connection with the fbajee platform. It does not apply to any third-party websites, services, or applications that may be referenced on the platform. fbajee is not responsible for the privacy practices of third parties and encourages players to review the privacy policies of any third-party services they interact with independently of the fbajee platform.
fbajee may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to the fbajee platform. When a material change is made, the effective date at the top of this page will be updated, and where the change affects your rights in a meaningful way, registered players will be notified via their account email address at least seven days before the change takes effect.
Continued use of the fbajee platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised policy. If you do not agree to the revised policy, you should cease using the platform and may request account closure, with any verified real-money BDT balance returned in accordance with the withdrawal terms in effect at that time.
This Privacy Policy was last reviewed and updated on 1 January 2026. All previous versions are superseded by this document.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way fbajee handles your personal data, please contact our data team using the details below. All privacy-related enquiries will be acknowledged within two business days and resolved within 30 days wherever possible.
fbajee is committed to resolving all privacy concerns fairly and transparently. If after contacting us you remain unsatisfied with the outcome, you may seek further recourse through any applicable dispute resolution mechanism available in your jurisdiction.
fbajee treats the protection of your personal data as a core operational responsibility. We apply SSL encryption, strict access controls, regular security reviews, and transparent data practices so you can focus on enjoying Bangladesh's most trusted online casino and sportsbook. For any data-related concern, reach out to us at [email protected] — we are here to help. 18+ only. Please gamble responsibly.
Now that you know exactly how fbajee protects your data, explore everything Bangladesh's most trusted online casino and sportsbook has to offer — from live cricket betting to premium slots and live dealer games.